Contact

Contact us at hello@offwhiteandwood.com — we’re here to help with any questions about your order or our products.

Get in Touch

We’re based in Switzerland and ship worldwide. Whether you have a question about an order, a product, or simply want to say hello — we’d love to hear from you. We typically respond within 24 hours.

Order Enquiries

For questions about an existing order, please include your order number in your message so we can assist you as quickly as possible.

Product Questions

Curious about materials, sizing, or availability? We’re happy to share more details about any of our pieces — just reach out and we’ll get back to you promptly.

Returns & Exchanges

We want you to love what you receive. If something isn’t right, please contact us within 14 days of delivery and we’ll find the best solution for you.